Privacy Policy

At Twilight Dental, we respect your privacy and are committed to protecting your personal data when you use our website or contact us through our online services. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Personal information you provide through contact or booking forms, such as your name, email address, and phone number.

  • Information related to appointment requests or enquiries.

  • Technical data such as IP address, browser type, device information, and operating system, collected for security, analytics, and service improvement purposes.

  • Any additional information you choose to share with us when contacting the clinic.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Responding to enquiries and appointment requests.

  • Managing and providing dental services, including emergency care.

  • Improving website performance, functionality, and user experience.

  • Communicating important service-related information when necessary.

  • Complying with legal, regulatory, and professional obligations.

3. Data Protection

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Access to personal information is restricted to authorised personnel only.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. Information may only be shared where required by law, regulatory authorities, or to comply with legal obligations.

5. Cookies

Our website uses cookies to enhance functionality, analyse website traffic, and improve user experience. You can manage or disable cookies through your browser settings if you prefer.

6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal information where applicable.

  • Withdraw consent or object to certain uses of your data, in accordance with data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will apply from the date of publication.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our website or official clinic contact channels.